Last Updated: 11th May, 2025
Welcome to AquaEco Water Solutions. Your privacy is not just a checkbox for us—it’s something we actively respect and protect. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Who We Are
We are AquaEco Water Solutions, located at Muguku Business Centre, Kikuyu Town, Kenya. We offer water services, solar installations, irrigation systems, and sustainable water solutions.
2. What We Collect
When you interact with us (online or offline), we may collect:
- Personal Information: Name, phone number, email, physical address.
- Technical Info: IP address, browser type, device info (from our website).
- Service Data: Project requirements, feedback, communication records.
3. How We Use Your Info
We collect your info so we can:
- Respond to inquiries and provide quotes
- Offer customized services
- Book site visits or consultations
- Improve our services & customer experience
- Send updates, offers, or educational content (only if you opted in)
- Comply with legal obligations
We don’t sell your info. Ever.
4. How We Store & Protect It
We store your data securely using up-to-date technology. Only authorized personnel have access, and we implement security measures to prevent unauthorized access or data loss.
5. Sharing Your Info
We do not share your personal information with third parties unless:
- You give us consent
- It’s necessary for service delivery (e.g., courier or technician)
- We are legally obligated to do so
6. Your Rights
You have the right to:
- Request access to your data
- Ask us to correct, delete or restrict it
- Opt out of marketing messages anytime
- Lodge a complaint if you think we’re not treating your data right
Contact us at aquaecowatersolutions@gmail.com or call +254 711465703 if you want to update or delete your info.
7. Cookies & Tracking
We may use cookies (tiny files) to improve your website experience. These help us understand user behavior and preferences. You can disable cookies in your browser if you want.
8. Links to Other Sites
Our site may contain links to other websites (e.g., partners, NGOs, etc.). We’re not responsible for their privacy practices. Always check their policy when you leave our site.
9. Updates to This Policy
We might update this policy now and then to reflect tech or legal changes. We’ll post updates here, and if it’s a major change, we’ll let you know directly.
10. Contact Us
Got questions? Don’t stay thirsty.
📍 Muguku Business Centre, Kikuyu Town
📞 +254 711465703 / +254 718653214
📧 aquaecowatersolutions@gmail.com